Front Desk Agent
Company: Marriott Vacations Worldwide
Location: Marco Island
Posted on: June 21, 2022
Job Description Are you ready to grow your dream career while
making others' vacation dreams come true? Marriott Vacations
Worldwide is a world premier organization for Vacation Ownership
with resorts at destinations around the globe. Join our team and
help deliver unforgettable experiences that make vacation dreams
$1,000 SIGN ON BONUS
($500 paid at 30 days of employment, and $500 paid at 90 days of
Shift: 1st & 2nd shift
Do you pride yourself on your customer service skills and ability
to personalize interactions with guests? Have a bold attention to
detail while multi-tasking? Value a cooperative, team-oriented
If so, the Front Office at Marriott Vacations Worldwide might be
the place for you! You will have the opportunity to welcome our
Owners and guests home, while experiencing our dedication to the
well-being of our associates.
As a Guest Service Associate, you will be interacting directly with
Owners and guests from the time they arrive on property until they
depart. In addition, your responsibilities include, but are not
limited to, processing all guest arrivals and departures, and
providing accurate information about the resort and surrounding
area while delivering a personalized vacation experience for each
Owner and guest.
CORE WORK ACTIVITIES
* Follow company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company
* Welcome and acknowledge guests according to company standards;
anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation.
* Speak using clear and professional language; answer telephones
using appropriate etiquette.
* Develop and maintain positive working relationships; support team
to reach common goals; listen and respond appropriately to the
concerns of employees.
* Comply with quality assurance standards.
* Stand, sit, or walk for an extended period of time.
* Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Attention to
customer service with a professional and pleasant personality.
* Available to work a flexible schedule including evenings,
weekends, and holidays.
* Perform other reasonable job duties as requested by
Marriott Vacations Worldwide is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
Keywords: Marriott Vacations Worldwide, Cape Coral , Front Desk Agent, Sales , Marco Island, Florida
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