CapecoralRecruiter Since 2001
the smart solution for Cape Coral jobs

Dental Patient Service Representative

Company: Healthcare Network of Southwest Florida
Location: Immokalee
Posted on: April 8, 2021

Job Description:

Healthcare Network is seeking a Patient Service Representative to join our team. Since 1977, our private non-profit Federally Qualified Health Centers have broken barriers to provide healthcare to our neighbors in need. Today, we proudly serve as a medical and dental home to approximately 50,000 patients throughout Collier County! As a patient-centered medical home, Healthcare Network is a resource for prevention, wellness and quality healthcare. Committed to treating the whole person in both mind and body throughout the life cycle our services include family care, children's care, HIV/AIDS treatment, senior care, women's care, dental care, pharmacy and integrated behavioral health. We are accredited by the Association for Accreditation of Ambulatory Care (AAAHC) and are certified by AAAHC as a medical and dental home. Healthcare Network offers our care team members a competitive wage, comprehensive benefit package and the opportunity to serve in a mission-minded organization. For more information on our community organization, visit our website at www.healthcareswfl.org Job Summary Position requires medical/dental office knowledge and the ability to input data accurately into computer system. Must be detail oriented with good interpersonal and customer service skills. Assists/directs patients with questions and inquiries. Works under the daily supervision of the office manager. Responsibilities and Standards * Obtains current patient information from established and new patients. * Accurately enters/updates patient information in practice management system. * Identifies payer source, verifies insurance eligibility, financial status and assigns correct pay type. * Assists patients with completion of paperwork when necessary. * Notes patient arrival in Electronic Health Record. * Accurately pre-screens medical/dental records. * Prints schedules for upcoming appointments. * Verifies insurance eligibility and obtains authorizations for dates of service. * Reviews Practice Management System for needed updated demographics and consent forms. * Attaches needed updated demographics and consent forms to schedule. * Schedules appointments. * Identifies patients by date of birth and name in computer system. * Creates new account if patient not in the system. * Schedules and re-schedules appointments as needed. * Calls No Show appointments to reschedule, makes appropriate notations in Electronic Health Record and Practice Management System. * Performs prescreening process for add-on appointments. * Routinely demonstrates superior customer service skills. * Answers telephone in a timely and polite manner, preferably within three rings. * Communicates with customers in a courteous, professional, cooperative and mature manner. * Recognizes and responds appropriately to violent/abusive situations, bomb threats, fire and emergency situations. * Accurately takes messages and conveys information to recipient. * Transfers call to physicians and nurses when medically indicated. * Protects/observes patient confidentiality per policies and procedures. * Scans information into Electronic Health Record * Categorizes, dates, and labels loose medical documents. * Scans loose medical documents per protocol. * Accurately imports registration documents into patient's electronic health record. * Demonstrates the ability to collect office charges, post charges to patient accounts and accurately manage cash drawer. * Accurately enters procedure codes with correct diagnosis. * Accurately reconciles charges for the day. Job Specifications * Efforts are generally responsive to work flow, must be able to work independently and prioritize work on a daily or weekly basis, subject to occasional reprioritization by others * Impact of work performance could result in a noticeable impact in the organization and may involve management attention. * May be required to perform the duties of other employees, including supervisors/managers, in their absence. * May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis. Experience Education/Training Level: * High School Diploma or equivalent * Medical Office experience preferred Licenses and Certifications: None Communication Skills: * Bilingual preferred * Ability to effectively interact with physicians, patients and other staff members. * Translation for patient and provider necessary. Technology Skills: * Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.

Keywords: Healthcare Network of Southwest Florida, Cape Coral , Dental Patient Service Representative, Sales , Immokalee, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - Free Marketing via Internet, TV, and Direct Mail
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Arcadia
Posted on: 04/18/2021

Licensed Medicare Sales Agent - Remote, Year-Round
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Estero
Posted on: 04/18/2021

Remote Sales
Description: Company Overview: br br With the continued impact of COVID-19 and social distancing measures, Spring Venture Group fully supports remote interviewing and on-boarding procedures. br br In order (more...)
Company: Spring Venture Group
Location: Saint Petersburg
Posted on: 04/18/2021


Licensed Medicare Insurance Agent - Get Paid 3x Daily, Remote Work from Home
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Saint Petersburg
Posted on: 04/18/2021

Remote Inside Sales Agent
Description: Company Overview: br br With the continued impact of COVID-19 and social distancing measures, Spring Venture Group fully supports remote interviewing and on-boarding procedures. br br In order (more...)
Company: Spring Venture Group
Location: Saint Petersburg
Posted on: 04/18/2021

Licensed Health Insurance Agent - Sell Anthem, Teledoc, UHC, and more
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Fort Myers Beach
Posted on: 04/18/2021

ASSURANCE Independent Agents: Licensed Health Insurance Agent
Description: Job DescriptionAssurance,
Company: ASSURANCE Independent Agents
Location: Fort Myers Beach
Posted on: 04/18/2021

ASSURANCE Independent Agents: Licensed Health Insurance Agent - Sell Cigna, Oscar, Teledoc, And More
Description: Job DescriptionAssurance,
Company: ASSURANCE Independent Agents
Location: Immokalee
Posted on: 04/18/2021

Marine Interdiction Agent
Description: Duties Summary As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical (more...)
Company: U.S. Customs and Border Protection
Location: Saint Petersburg
Posted on: 04/18/2021

Licensed Health Insurance Agent - Remote, Flexible Role, Major Guapportunity
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Immokalee
Posted on: 04/18/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Cape Coral RSS job feeds