Remote Client Relations Analyst

Company: VirtualVocations
Location: Naples
Posted on: May 3, 2021

Job Description:

A healthcare insurance provider has a current position open for a Remote Client Relations Analyst. Core Responsibilities of this position include: Acting as the primary point of contact between clients, the internal account services organization, and contact center operations Providing functional management of tele services program(s) ensuring client retention, satisfaction and growth of existing accounts Offering solutions to enhance client performance, expand the services provided, and grow account revenue Applicants must meet the following qualifications: Ability and willingness to travel by participating in client entertainment and business travel (to client sites) Bachelor's degree in business, marketing, communications, retail management, or related field; OR proven industry experience will be acceptable in lieu of degree Minimum 3 years' healthcare industry experience Minimum 3 years' contact center operations experience Minimum 2 years' project management experience Minimum 2 years' client management experience

Keywords: VirtualVocations, Cape Coral , Remote Client Relations Analyst, Professions , Naples, Florida