To-Go
Company: Texas Roadhouse Holdings LLC
Location: Fort Myers
Posted on: April 18, 2024
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Job Description:
Job Purpose: A To-Go Roadie is responsible for supporting our
To-Go (carry-out) operations to make sure our To-Go guests receive
the same standards of hospitality and service that our guests
receive while dining in our restaurant. A To-Go Roadie gives our
guests a Legendary experience, ensuring excellent food quality and
service. A To-Go Roadie must be able to perform a variety of tasks
from greeting guests, answering phones, seating guests, running
food, taking To-Go orders, responsibly handling cash and credit
card transactions, and rolling silverware.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Ensures that each guest receives a legendary welcome and good-bye
when placing and/or picking up a To-Go order from Texas Roadhouse.
Has knowledge of the phone system; uses proper phone etiquette when
answering phone calls and taking To-Go orders. Is knowledgeable
with the menu and is able to accurately take and place orders.
Upsells whenever possible. Demonstrates strong organization skills
with boxing orders and accuracy of To-Go orders placed. Works
collaboratively with To-Go and kitchen staff to complete orders.
Partners with FOH and BOH manager on quote times, accurately
provides quotes to guests on the length of time to complete their
order. Has knowledge and understanding of the To-Go App. Uses the
POS (point of sale) system effectively and correctly; responsibly
handles tasks on the POS such as, but not limited to, To-Go sales,
gift card sales, and cash and credit card transactions. Ensures
guests are comfortable and cared for while they place and/or pick
up To-Go order. Adheres to core values: passion, partnership,
integrity and fun, all with purpose. Practices proper safety and
sanitation at all times. Maintains proper etiquette with all staff
members and guests. Exhibits teamwork at all times. Maintains
proper dress code and hygiene standards at all times.
We are proud to be an equal opportunity employer. We are committed
to providing equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion,
age, gender, pregnancy, gender identity, disability, veteran
status, sexual orientation, citizenship, national origin, or any
other legally-protected status. We encourage and welcome all
applicants to apply.
For more information about this position, please contact the
restaurant and ask for a manager.
Salary:
Keywords: Texas Roadhouse Holdings LLC, Cape Coral , To-Go, Other , Fort Myers, Florida
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