SUPERVISOR - CAGE
Company: Seminole Gaming
Location: Immokalee
Posted on: March 15, 2023
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Job Description:
SEMINOLE CASINO HOTEL IMMOKALEE
Hiring smiling faces and happy personalities! Only a 30-minute
drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a
40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee
Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no
last call, the party never stops!
*All employees eat free on shift in our dining room!
*Weekly pay, bonus eligibility, and the best benefit package in
SWFL!
*Advancement and training opportunities galore, where 1 out of
every 12 employees are promoted each year!
Seminole Hard Rock ranked #20 of 500 Best Places to Work by Forbes
in 2021. We believe in making "More in Paradise" for our guests
that travel to us from all over the world. Come see why our team
members stay for 7 years on average, experience our family
environment, and positive and fun work culture! "Feel the Vibe" is
one of our core values; does your current job offer all this and
more?! With casino's and hotels in over 70 countries, this is your
foot in the door to the Seminole Hard Rock family of companies,
transfer anywhere in the world, Get In and Get Moving!
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest,
just as you have a Guest in your home. You take a certain level of
pride when you have an invited Guest in your home. You should take
the same pride with every Guest who visits one of our properties.
Unparalleled Service isn't just a part of our mission statement at
Seminole Gaming; it's a commitment to each and every one of our
current and future Guests.
SUMMARY
Under the direction of the Cash Operations Manager, the incumbent
is responsible for the direct supervision of cashiering functions.
Must adhere to the Seminole Tribe's Policies and Procedures.
Manages cage inventory to include chip bank, main bank, check bank,
front window and booth inventories.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Deals directly with customer concerns/complaints as required within
jurisdiction.
Ensures all regulatory requirements are followed. Interviews,
hires, trains, schedules, appraises and supervises all directly
assigned personnel.
Promotes positive public/employee relations at all times.
Maintains a clean, safe, hazard-free work environment within area
of responsibility.
Performs all other related and compatible duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to
perform the duties and responsibilities satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required.
Ability to read and write short memos.
Must also have strong communication and interpersonal skills.
Ability to add, subtract, multiply and divide by fractions, whole
numbers, and decimals.
Ability to calculate interest, commission, and percentages as it
applies to job functions.
Must have excellent interpersonal skills to effectively work with
staff as well as patrons.
Required to become proficient with department specific computer
programs.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required.
One (1) to two (2) years of related experience or an equivalent
combination of education and experience.
Must also have one (1) year of cage, banking and/or cashiering
experience, and one (1) year of supervisory experience.
LANGUAGE SKILLS
Ability to read and understand all Seminole Tribe of Florida
policies and procedures.
Must be able to communicate effectively with guests, team members
and management in English, specific to position duties and
responsibilities.
Must be able to complete standard Seminole Tribe of Florida forms
and reports.
MATHEMATICAL SKILLS
WORK ENVIRONMENT
While performing the duties of this job, team member is regularly
required to stand, walk, and demonstrate high-mobility for a
majority of the shift.
Will also regularly: speak and listen to internal and external
customer directions or orders in an atmosphere of varying
background noise; transit across surfaces that may alternate
between carpeted and hard surfaces; walk through slippery surfaces
and/or sloping floors or stairs; use hands to finger, handle or
feel small objects such paper or cloth; and reach with hands and
arms overhead and from side to side.
Specific vision abilities required by this job include close,
distance, color, peripheral vision and depth perception. Will often
transit between brightly lit and dimly lit areas, including
flashing lights and computer or TV screens.
Position requires bending, lifting and carrying supplies and
equipment up to 20 pounds, will be required to use, push and pull
wheeled hand-carts or other equipment weighing in excess of 100
lbs.
Will regularly bend, stoop, kneel, and twist at the waist. May
occasionally be exposed to bodily fluids, pet or service animals,
and strong odors.
Will regularly be exposed to tobacco and other second hand
smoke.
May occasionally use de-escalation techniques to resolve customer
conflict.
Will be required to assist in customer evacuation in case of
emergency.
CLOSING
The Tribal Council gives preference in all of its employment
practices to Native Americans. First preference in hiring,
training, promoting and in all other aspects of employment is given
to members of the Seminole Tribe who meet the job requirements.
Second preference is given to members of other federally recognized
Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates
will be required to obtain gaming licensure by completing a
background check with Seminole Gaming Compliance and Regulations,
prior to an offer being extended. These background checks may
include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
DISCLAIMER
While this is intended to be an accurate reflection of the current
job, management reserves the right to revise the current job or to
require that other or different tasks be performed when
circumstances change, (e.g. emergencies, changes in personnel,
workload, rush jobs or technical developments).
Shift: Varies
Requisition ID: 2023-48174
External Company URL: http://stofcasinos.com/
Street: 506 S 1st St
Telecommute: No
Keywords: Seminole Gaming, Cape Coral , SUPERVISOR - CAGE, Other , Immokalee, Florida
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here to apply!
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