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FT Customer Support Specialist (Work From Home)

Company: Benetech
Location: Marco Island
Posted on: January 21, 2023

Job Description:

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $33 per hour - As a Customer Support Specialist you'll: Provide service and support to internal and external customers via phone and email, managing and documenting member interactions using Salesforce; Support global Bookshare members with varying technical skill levels with a broad range of technical and membership support requests; Assist educators with account management and technical support requests as they help students access and use Bookshare; Analyze existing accounts, check for errors, anomalies, and otherwise monitor the overall data integrity of membership databases...Hiring Fast > >

Keywords: Benetech, Cape Coral , FT Customer Support Specialist (Work From Home), Other , Marco Island, Florida

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