Front Desk Assistant
Company: Berman Physical Therapy
Location: Naples
Posted on: August 6, 2022
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Job Description:
Job Description About Us: Do you enjoy talking to people? Do you
want to work for a company that will give you the tools to grow and
succeed? If you said yes to either one of these then you NEED to
apply for this job We are a rapidly growing Physical Therapy
practice in Naples, FL. Much of that growth has happened because of
the incredible team and culture that has been created at Berman
Physical Therapy by the staff. This has allowed us to create a
place that staff love to come to work to learn and grow --- and a
place that our patients look forward to coming back to time and
time again. Our website address is www.bermanpt.com. We encourage
you to take a look and learn more about us there. Mission/Purpose
of Position: To help grow the clinic's revenue by helping to retain
the clients that we have, and encouraging word of mouth referrals
and online reviews/testimonials. To accomplish this, you'll deliver
a world class client experience - one where clients will look
forward to keeping and attending all of their scheduled sessions,
will always want to return, and will consistently tell their
friends and family about us. It will require a deep understanding
of people so that you can brighten their day, form a trusting bond
and relationship, and consistently anticipate their unstated needs.
Our Marketing Promise: We help people aged 50 keep ACTIVE and FREE
of pain medsEven if their doctors and kids are telling them to
"Just Take it Easy". Our Core Values: Connect Emotionally Create a
WOW experience Create a family environment Key Tasks and
Responsibilities: Successfully communicate the value of our
services Successfully handle price and schedule objections
Comfortably hold a lengthy conversation with new and established
patients - ensuring that clients are committed and "bought-in" to
our services Provide an exceptional waiting room environment and
experience - one where clients will look forward to coming back and
feel compelled to tell their friends Ensure that clients who call
and request appointments are placed on the schedule - with good
understanding of true time, cost and personal commitments before
they arrive Ensure that people show up excited for their
appointments or sessions Communicate with clients before, during
and after their sessions to ensure full satisfaction is being
achieved Develop and foster deep relationships with clients - one
that compels steady word of mouth referrals and 5 star google
reviews Ensure that all appointments are checked in, accounted for,
and reconciled promptly and accurately Take payments, provide
accurate receipts Organize and plan all schedules in a way that
maximizes efficiency and revenue for the clinic Promptly check
voicemails and emails. Return all calls and requests for
information within expected time frames, deliver messages to
appropriate personnel promptly and accurately. Compensation:
Competitive salary $17 - $23/hr 10 Days paid vacation in your first
year Optional Opportunity for Paid Week off between Christmas and
New Year Powered by JazzHR s3b6BJzu6g
Keywords: Berman Physical Therapy, Cape Coral , Front Desk Assistant, Other , Naples, Florida
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here to apply!
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