Order Taker-InRoom Dining - The Ritz-Carlton, Naples (140025UZ)
Posted on: July 31, 2022
Order Taker-InRoom Dining
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, Naples, located at 280 Vanderbilt Beach Rd,
Naples, FL, 34108 currently has the following opportunity:
Order Taker-InRoom Dining (140025UZ): Take room service orders over
the phone. Answer questions on menu selections, and check with
kitchen staff. Answer guest questions or concerns regarding the
origin, vintage, and style of various wines. Place and log call
back for room service order. Notify guests and management of delays
in service delivery. Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen.
Maintain cleanliness of work areas throughout the day. Record
transaction in MICROS system at time of order. Complete all closing
reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
and support team to reach common goals. Ensure adherence to quality
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors
We invite you to learn more about this position and apply at:
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Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: , Cape Coral , Order Taker-InRoom Dining - The Ritz-Carlton, Naples (140025UZ), Other , Naples, Florida
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