Social Services Coordinator (MSW)

Company: Avow Hospice
Location: Naples
Posted on: June 25, 2022

Job Description:

This Social Services position supports M-F 8:30-5:00pm - per diem.Provides direct social services and counseling to patients and families in relation to anxieties and stressprecipitated by life-threatening illness.Responsibilities:Demonstrate understanding of Client-Centered Practice; death, dying, and bereavement process; crisis intervention; mental and emotional dysfunction; & community resources.Demonstrate knowledge of human growth and development; conducts age-appropriate psychosocial assessments using appropriate communication techniques. Uses completed assessment to set patient specific goals and identify desired interventions for movement toward successful outcomes.Demonstrate awareness of multi-cultural differences; provides culturally sensitive care including awareness of family-dynamics -i.e. roles/responsibilities, attitude toward sickness and death and end-of-life rites; and utilizes translation services, as needed.Assess the emotional needs of the patient/family to provide the framework from which the care plan is developed. Involves patient and family in care decisions.Complete ongoing assessment of patient/family psychosocial needs and provides emotional support for the patient/family. Activities might include: completing Mini-Mental State Exams, assisting patient/family with Medicaid applications, funeral planning, hospice-to-hospice transfers, etc---.Attend weekly Interdisciplinary Team Meetings to discuss patient's plan of care with other members of the team.Identify patient/family educational needs.Provide accurate information on hospice services and hospice benefits.Respond calmly, quickly, and display teamwork in crisis situations. Exercise judgment in stressful conditions.Complete point of care patient charting and daily replication in accordance with agency policy.Meet Promise Model expectations in terms of Model Visit Design and Weekly Visit expectations.Fulfill on-call Family Support expectations (Full-Time staff).Routinely meet individual goals and assist the team in meeting departmental goals set by the manager.Available for holiday, on-call, weekend, illness and vacation coverage as needed.Perform other duties as assigned.Core Values:Innovation:We embrace change and are always looking at creative ways to solve problems and serve new populations.Integrity:We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve.Collaboration:We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.Celebration:We believe in the importance of celebrating life and relationships.Education:We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.Computer Skills:Knowledge of basic typing skills, data entry and word processing software. Database software andgeneral knowledge of e-mail is required.Supervisory Responsibilities:No supervisory responsibilities.Education And/Or Experience:Master's degree in social work from an accredited college or university required and 2-3 years relatedexperience preferred.Language Skills:Ability to read, analyze, and interpret general business periodicals, professional journals, technicalprocedures, or governmental regulations. Ability to write reports, business correspondence, andprocedure manuals. Ability to effectively present information and respond to questions from groups ofmanagers, clients, customers, and the general public. Bi-lingual language skills preferred. Ability toclearly document in an EMR.Mathematical Skills:Ability to work with mathematical concepts such as probability and statistical inference, andfundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions,percentages, ratios, and proportions to practical situations.Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret anextensive variety of technical instructions in mathematical or diagram form and deal with several abstractand concrete variables.Certificates, Licenses, Registrations:Enrollment in a state intern program. Proof of enrollment in an intern program will be shown byacceptance into the program with a number assigned or a copy of application with verification ofenrollment.Valid Florida Driver's License.Physical Demands:The physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle,or feel; talk or hear; and taste or smell. The employee frequently is required to sit. The employee isoccasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel,crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific visionabilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperception, and ability to adjust focus.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. Must be able to endure exposure to common household allergens (i.e., pets, plants, dust). The noise level in the work environment is usually moderate. Position may include day and nighttime driving.Compensation and Benefits:This is only a summary of our employee benefits; it is subject to change.Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSASupplemental Benefits (hospital confinement, accident and/or cancer)Dental insuranceVision InsuranceLife and accidental death/dismemberment insurance (company paid)Long term care insurance (company paid)Retirement savings plan (TSA/403(b) matching program)Short and long term disability insurance (company paid)LegalShield (identity protection and more)Bereavement leave for family and petsDirect depositCredit union availabilityEmployee Assistance ProgramPaid time offMileage reimbursementIn-house continuing education opportunitiesDiscounted membership at local area Fitness CenterTuition reimbursementOther employer-sponsored activities

Keywords: Avow Hospice, Cape Coral , Social Services Coordinator (MSW), Other , Naples, Florida