Overnight Loss Prevention Officer - The Ritz-Carlton Golf Resort, Naples (140024Q6)
Posted on: May 12, 2022
Overnight Loss Prevention Officer
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton Golf Resort, Naples, located at 2600 Tiburon Dr,
Naples, FL, 34109 currently has the following opportunity:
Overnight Loss Prevention Officer (140024Q6): Patrol all areas of
the property; assist guests with room access. Monitor Closed
Circuit Televisions, perimeter alarm system, duress alarms, and
fire life safety system. Lock property entrances when required.
Conduct daily physical hazard inspections. Respond to accidents,
contact EMS or administer first aid/CPR as required. Assist
guests/employees during emergency situations. Notify appropriate
individuals in the event of accidents, attacks, or other incidents.
Defuse guest/employee disturbances. Call for outside assistance if
necessary. Complete incident reports to document all Security/Loss
Prevention related incidents. Handle all interruptions and
complaints. Resolve safety hazard situations. Escort any unwelcome
persons from the property without interrupting the orderly flow of
property operation. Report to scenes of vehicle accidents/thefts.
Call for assistance using proper code responses. Complete a Loss
Prevention shift summary/daily activity report. Maintain
confidentiality of all Security/Loss Prevention and property
reports/documents; release information only to authorized
individuals. Conduct investigations and gather evidence. Conduct
interviews with relevant parties. Follow all company policies and
procedures; report accidents, injuries, and unsafe work conditions
to manager; complete safety training and certifications; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and
completely. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with
quality assurance expectations and standards. Stand, sit, or walk
for an extended period of time. In addition some states may have
additional licensing/registration requirements to be considered for
this position. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by
We invite you to learn more about this position and apply at:
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Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: , Cape Coral , Overnight Loss Prevention Officer - The Ritz-Carlton Golf Resort, Naples (140024Q6), Other , Naples, Florida
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