IT Intern - End User Support
Posted on: January 15, 2022
Requisition ID: 51612 - Title: Intern - Division: Arthrex, Inc.
(US01) - Location: Naples, FL
Arthrex is a global medical device company and leader in
orthopedics medical education. With a corporate mission of Helping
Surgeons Treat Their Patients Better---, Arthrex has pioneered the
field of arthroscopy and develops more than 1,000 innovative
products and procedures each year that support all aspects of
orthopedics. -The Information Technology End User Support Team in
Naples, FL is responsible for supporting day-to-day IT End User
Support at our main campus. We are searching for an intern pursuing
an Information Technology degree to support the IT End User support
team. - The successful candidate will support end users with
desktop support needs such as troubleshooting, installations,
upgrades, and relocations alongside the IT End User Support staff.
The individual will also work within the requirements of their
tasks to deliver results and communicate issues in a timely and
This internship will run -from May 2022 - August 2022. The ideal
candidate will -have the availability to work 40 hours per week at
our Naples, FL and Ave Maria, FL facilities.
To advise and support end users with their Desktop Support
Essential Duties and Responsibilities:
Help Desk Ticketing Support & Analysis
Call support and queue monitoring
Learn desktop support environment; installs, troubleshooting,
Ad-hoc projects related to end user support
This is an in-office position located in Naples, FL and Ave Maria,
FL; it is not a remote position.
Education and Experience:
Progress towards a college degree in Computer Science, Computer
Information Systems or Business Administration required. -
(Students who have recently graduated are only eligible to work as
an intern/co-op up to six months from their graduation date.)
Knowledge and Skill Requirements/Specialized Courses and/or
Basic to intermediate computer skills. Be able to follow written
and verbal direction.
Machine, Tools, and/or Equipment Skills:
PC; Familiarity with Microsoft Outlook; PowerPoint; Word and Excel.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national origin, disability or
protected veteran status.
Keywords: Arthrex, Cape Coral , IT Intern - End User Support, Other , Naples, Florida
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