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Imaging Service Specialist

Company: RENOVO Solutions
Location: Naples
Posted on: January 15, 2022

Job Description:

RENOVO SOLUTIONS: Our vision is to be a leading provider of Healthcare Asset Management Services and Life Science Asset Management Service, providing innovative services and effective solutions to the evolving challenges of modern medical equipment.

To achieve this vision our mission is to foster a supportive work environment that encourages employees to achieve their potential in ways that serve the needs of our customers, suppliers, and each other.

We Live By Our Company's Five Guiding Principles, Which We Have Termed TRUST

At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions. We are always looking for talented, passionate, hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a "customer first" philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business.
Treat each other with care, kindness and respect.
Respect our associates' responsibility of putting family first.
Uphold the highest standards of excellence in all we do.
Share our success with our associates, clients, partners and community.
Treasure our people and promote from within.

S Um Mary

An Imaging Service Specialist (ISS) performs and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems with under the supervision from service management to perform the required duties. The ISS must demonstrate an advanced working knowledge of and ability to use the required test equipment and have the electronic and mechanical knowledge and skills. The ISS must possess the ability to interpret and effectively utilize service manuals, schematics and other applicable service information required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The ISS must demonstrate good organizational skills as well as good communications, serve as a mentor to developing technical staff, interpersonal and customer relations skills as applied to interactions with company personnel and Clinical staff in accordance with established Renovo operational and personnel policies and procedures.

Specific Responsibilities
Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations and planned maintenance.
Proper use of all standard test equipment:
multimeter e. invasive and non-invasive imaging test devices
oscilloscope f. service software and keys
dosimeter g. hand and power tools
AC line analyzer h. phantoms
Be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills
Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.

Specific Responsibilities (continued)
Perform and be available for after-hours service, also available for emergency calls on weekends.
May be required to participate in shift scheduling and reasonable travel.
Serve as a mentor to developing imaging and technical team members.
Service manage original equipment manufacturer-mandated equipment updates/upgrades and satisfactorily complete the required recordings of all work performed in RENOVO's CMMS.
*Perform other duties as assigned and capable in scope and under the leadership of a RENOVO supervisor.

Required Competencies
Accountability - takes ownership of assigned work and responsibilities, follows through and closes the loop
Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen - Considers financial impact of all decisions
Integrity - Can admit mistakes, is direct and truthful
Customer Service - demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting - Prioritizes assigned schedules and workload
Knowledge - Thorough understanding of diagnostic imaging devices and equipment including specialized training
Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues

Culture - promotes the RENOVO culture and the culture of the healthcare facility
Mechanically inclined - technical skills and abilities to figure out how things work
Self-motivated - can work on their own or under limited direction while prioritizing equipment schedules and repair activities.
Open-minded - Willing to listen to opinions and criticism, can switch directions quickly
Agility - Can perform tasks in a safe, timely manner

Attributes Continued
Improvement - willing to learn and grow, wants to update job skills for career growth
Confidence - Self-reliant decision maker that doesn't second guess decisions
Multi-tasker - Is organized and efficient, handles multiple projects or tasks simultaneously
Results Driven: Is focused on results and outcomes, is goal oriented
Humility - Has a sense of humor, is humble, and can handle stressful situations

Skills, Knowledge And Abilities

Experience with General XRay, Phillips XRay, Phillips US, & GE US a plus.
High school diploma or equivalent education required.
2. A.S. Degree in Biomedical or Electronics Technology or equivalent education preferred.
3. Minimum of three (3) years' experience in the service and maintenance of medical imaging equipment.
4. Successful completion/credentialed thru either an accredited Independent Training Organization, Original Equipment Manufacturer or Military equivalent Basic Level I, Level II and III Imaging Equipment Service Training Course(s).
Exceptional organizational skills required.
Excellent written and verbal communication skills required.

Required Work Hours

Forty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval. This position is included in the on-call rotation for the facility.

Physical And Mental Requirements
Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.
Ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.
Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices.

Physical And Mental Requirements Continued
Must be able to hear speech, distinguish sounds, and speak.
Must have near vision, far vision, depth perception, and be able to distinguish colors.
Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.
Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.
Must be able to push or pull over 100 pounds frequently (20% of the time).
Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties.


Reasonable scheduled travel may be requested of this position periodically.


FLSA: Non-exempt

Reporting And Supervisory Responsibilities
The ISS reports to the assigned Account Manager/District Manager or Corporate Imaging Leadership as designated.
This position may have supervisory responsibilities assigned as determined by Renovo Account or Senior leadership.

Understand and observe company policies and accounting procedures.
Represent and promote the company in a professional manner.


Utilize teamwork in your daily activity and ensure customer satisfaction.

Safety - Understand and follow good safety procedures:
Radiation c. Mechanical
Electrical d. Magnetic
Training - Willingly participate in company training programs.
Housekeeping - Maintain a clean, orderly appearance of all work areas.
Personal appearance - Must observe company dress code at all times and must have good personal hygiene.
Maintain all RENOVO owned equipment including tools, test equipment, computers, and others as specified in proper working condition and ensure annual calibration where appropriate.
Driver's License - Must maintain an active driver's license in the state of operation.

EEO Statement

RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

RENOVO Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RENOVO's employees to perform their job duties may result in discipline up to and including discharge.

Keywords: RENOVO Solutions, Cape Coral , Imaging Service Specialist, Other , Naples, Florida

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