Imaging Service Specialist
Company: RENOVO Solutions
Posted on: January 15, 2022
RENOVO SOLUTIONS: Our vision is to be a leading provider of
Healthcare Asset Management Services and Life Science Asset
Management Service, providing innovative services and effective
solutions to the evolving challenges of modern medical
To achieve this vision our mission is to foster a supportive work
environment that encourages employees to achieve their potential in
ways that serve the needs of our customers, suppliers, and each
We Live By Our Company's Five Guiding Principles, Which We Have
At RENOVO, we value knowledge, reliability, and integrity in our
employees. If you are interested in being a part of a team that is
committed to making a difference in healthcare equipment
maintenance and healthcare asset and technology management, we
invite you to apply for one of the open positions. We are always
looking for talented, passionate, hard-working people to join our
team. Our employees are not afraid to speak their mind, to try new
things, and to wear multiple hats. Our people are empowered to help
our customers. We foster teamwork and cooperation, and always
promote a "customer first" philosophy. We uphold this standard with
our associates, clients, partners, and the communities in which we
Treat each other with care, kindness and respect.
Respect our associates' responsibility of putting family first.
Uphold the highest standards of excellence in all we do.
Share our success with our associates, clients, partners and
Treasure our people and promote from within.
S Um Mary
An Imaging Service Specialist (ISS) performs and documents planned
maintenance and repair of medical diagnostic imaging equipment and
associated systems with under the supervision from service
management to perform the required duties. The ISS must demonstrate
an advanced working knowledge of and ability to use the required
test equipment and have the electronic and mechanical knowledge and
skills. The ISS must possess the ability to interpret and
effectively utilize service manuals, schematics and other
applicable service information required to perform and document
planned maintenance and repair of the diagnostic imaging equipment
and systems. The ISS must demonstrate good organizational skills as
well as good communications, serve as a mentor to developing
technical staff, interpersonal and customer relations skills as
applied to interactions with company personnel and Clinical staff
in accordance with established Renovo operational and personnel
policies and procedures.
Independently and under service management supervision performs
general troubleshooting and repairs to the block circuit and
component level. Also, independently and under service management
supervision performs installations, calibrations and planned
Proper use of all standard test equipment:
multimeter e. invasive and non-invasive imaging test devices
oscilloscope f. service software and keys
dosimeter g. hand and power tools
AC line analyzer h. phantoms
Be able to read, analyze, interpret and follow signal flow on
blueprints, schematics and wiring diagrams. Exercise good system
Proven demonstration in understanding basic aspects of clinical
applications and image quality requirements related to medical
Specific Responsibilities (continued)
Perform and be available for after-hours service, also available
for emergency calls on weekends.
May be required to participate in shift scheduling and reasonable
Serve as a mentor to developing imaging and technical team
Service manage original equipment manufacturer-mandated equipment
updates/upgrades and satisfactorily complete the required
recordings of all work performed in RENOVO's CMMS.
*Perform other duties as assigned and capable in scope and under
the leadership of a RENOVO supervisor.
Accountability - takes ownership of assigned work and
responsibilities, follows through and closes the loop
Communication - clearly expresses thoughts and ideas both in
written and verbal communications, provides timely information
Financial Acumen - Considers financial impact of all decisions
Integrity - Can admit mistakes, is direct and truthful
Customer Service - demonstrates a "customer-first" mentality,
focused on meeting the needs of customers and captures feedback to
Priority Setting - Prioritizes assigned schedules and workload
Knowledge - Thorough understanding of diagnostic imaging devices
and equipment including specialized training
Team Building - Mentors newer technicians, facilitates clear
communication amongst the team, demonstrates care and respect for
co-workers and colleagues
Culture - promotes the RENOVO culture and the culture of the
Mechanically inclined - technical skills and abilities to figure
out how things work
Self-motivated - can work on their own or under limited direction
while prioritizing equipment schedules and repair activities.
Open-minded - Willing to listen to opinions and criticism, can
switch directions quickly
Agility - Can perform tasks in a safe, timely manner
Improvement - willing to learn and grow, wants to update job skills
for career growth
Confidence - Self-reliant decision maker that doesn't second guess
Multi-tasker - Is organized and efficient, handles multiple
projects or tasks simultaneously
Results Driven: Is focused on results and outcomes, is goal
Humility - Has a sense of humor, is humble, and can handle
Skills, Knowledge And Abilities
Experience with General XRay, Phillips XRay, Phillips US, & GE US a
High school diploma or equivalent education required.
2. A.S. Degree in Biomedical or Electronics Technology or
equivalent education preferred.
3. Minimum of three (3) years' experience in the service and
maintenance of medical imaging equipment.
4. Successful completion/credentialed thru either an accredited
Independent Training Organization, Original Equipment Manufacturer
or Military equivalent Basic Level I, Level II and III Imaging
Equipment Service Training Course(s).
Exceptional organizational skills required.
Excellent written and verbal communication skills required.
Required Work Hours
Forty hours per week during daytime and evening hours. Scheduled
work hours may change. Overtime may be required or permitted with
prior approval. This position is included in the on-call rotation
for the facility.
Physical And Mental Requirements
Must be physically able to balance, bend, climb, crawl, crouch,
kneel, reach, sit, squat, stand, twist, and walk.
Ability to mentally concentrate while being subject to stress,
interruptions and changing work priorities.
Must be able to work and follow OSHA guidelines while in a
hazardous environment(s) such as electrocution potentials,
mechanical energies, bloodborne/airborne pathogens, dust and
inclement weather, marked changes in temperature and/or humidity,
radiation, fumes/vapors, sharp instruments/tools, hazardous
liquids, and operating devices.
Physical And Mental Requirements Continued
Must be able to hear speech, distinguish sounds, and speak.
Must have near vision, far vision, depth perception, and be able to
Must have sensory ability to distinguish hot, cold, range of
temperature, surfaces, fine motor skills, manual dexterity, and
Must be able to carry or lift up to 50 pounds routinely (50% of the
time) and on occasion (5% of the time) up to 100 pounds.
Must be able to push or pull over 100 pounds frequently (20% of the
Maintains safe working environment for self, other associates,
patients, visitors, and medical staff in accordance with applicable
standards and procedures relevant to job duties.
Reasonable scheduled travel may be requested of this position
Reporting And Supervisory Responsibilities
The ISS reports to the assigned Account Manager/District Manager or
Corporate Imaging Leadership as designated.
This position may have supervisory responsibilities assigned as
determined by Renovo Account or Senior leadership.
Understand and observe company policies and accounting
Represent and promote the company in a professional manner.
Utilize teamwork in your daily activity and ensure customer
Safety - Understand and follow good safety procedures:
Radiation c. Mechanical
Electrical d. Magnetic
Training - Willingly participate in company training programs.
Housekeeping - Maintain a clean, orderly appearance of all work
Personal appearance - Must observe company dress code at all times
and must have good personal hygiene.
Maintain all RENOVO owned equipment including tools, test
equipment, computers, and others as specified in proper working
condition and ensure annual calibration where appropriate.
Driver's License - Must maintain an active driver's license in the
state of operation.
RENOVO Solutions provides equal employment opportunities (EEO) to
all employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, RENOVO Solutions complies
with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and
RENOVO Solutions expressly prohibits any form of workplace
harassment based on race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
genetic information, disability, or veteran status. Improper
interference with the ability of RENOVO's employees to perform
their job duties may result in discipline up to and including
Keywords: RENOVO Solutions, Cape Coral , Imaging Service Specialist, Other , Naples, Florida
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