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Service Administrator

Company: Quality Enterprises USA
Location: Naples
Posted on: January 11, 2022

Job Description:

Quality Enterprises USA, Inc. (QE) is a leading construction firm based in Southwest Florida that focuses on major civil, building, and specialized construction in both the private and public sectors. QE is seeking a full-time Service Administrator who is familiar with heavy equipment, vehicles, and trailers.

Responsibilities/ Duties:

Use expert knowledge to understand operators and drivers' problems and explain their needs for satisfactory service.

Schedule outside repair appointments, create work orders, process orders, and handle complaints.

Order parts, follow up on deliveries, and monitor service progress.

Assist with scheduling mechanics, updating and closing out work orders

Interact with operators/drivers, listen to their questions/ concerns and provide timely response.

Manage and track equipment oil samples

Manage vehicle/ equipment warranties, registrations, tags, etc.

Record parts transactions and inventory.

Other duties as assigned.

Job Requirements:

Strong organizational skills and attention to detail.

Strong communication and problem-solving skills.

Have an understanding of CDL Driver Hours of Service and other DOT regulations.

Computer skills and proficiency in Microsoft Office (Outlook, Word, Excel).

Familiar with GPS tracking for vehicles and ability to learn new software as necessary.

5+ years of heavy construction work experience preferred.

2-yr degree preferred, High School Diploma or GED required.

Interested applicants can send their resume to:


Keywords: Quality Enterprises USA, Cape Coral , Service Administrator, Other , Naples, Florida

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