Appointment Coordinator

Company: Germain Lexus Of Naples
Location: Naples
Posted on: November 19, 2021

Job Description:

Germain Lexus of Naples is seeking an energetic individual to join our Team as an Appointment Coordinator. Previous Customer Service Experience a PLUS!Responsibilities:

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.Qualifications:
  • Customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Attention to detail
  • Ability to work in a call center environment
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's licenseGermain Offers:
    • Company Outings and Activities
    • Ongoing Professional Development
    • Employee Discounts
    • Family-Friendly and Inclusive Culture
    • Career Growth and Internal Promotions
    • Custom and Competitive Wage Plans
    • CLOSED on Sundays to create a schedule that allows you a job and a lifeAt Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.For immediate consideration, visit us at GermainCareers.com.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.HP

Keywords: Germain Lexus Of Naples, Cape Coral , Appointment Coordinator, Other , Naples, Florida