Consumer Access Specialist Part Time AdventHealth Lake Placid

Company: AdventHealth
Location: Lake Placid
Posted on: October 9, 2021

Job Description:

Description

Consumer Access Specialist Part Time AdventHealth Lake Placid

Location Address: 1210 US Highway 27 N, Lake Placid, 33852

Top Reasons to Work at AdventHealth Sebring

• Faith Based & Mission driven Facility
• Largest Employer in the County
• Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park
• Close knit community with a home town family feel
• 2 hours to just about any beach on either Coast
• Local arts scene from museums and theaters to festivals and galleries
• Local restaurants with the authentic taste of Florida
• Near 100+ clear, freshwater lakes. Ideal for swimming, boating and fishing
• Beautiful agriculture and farmland
• Sebring is known for motorsports  and home to the famous Sebring International Raceway
• Nature and hiking trails

Work Hours/Shift:

Part Time

You Will Be Responsible For:

• Proactively seeks assistance to improve any responsibilities assigned to their role
• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
• Meets and exceeds productivity standards determined by department leadership
• Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime 
• Actively attends department meetings and promotes positive dialogue within the team

What You Will Need:

• One year of customer service experience
• High School diploma or GED

Job Summary:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

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