Company: Healthcare Network
Posted on: May 3, 2021
The responsibilities of the Clinical Systems Trainer is to educate
staff, assess staff competencies and evaluate the effectiveness of
the training provided, in support of Healthcare Network
objectives. Trainer provides technical support for the EHR,
EOHR and all integrated clinical applications, clinical peripherals
and/or databases using creative problem-solving techniques to
provide support and help end-user through complex issues. (S)he
must manage their progress toward results and document all
communication throughout the life cycle of the reported issue.
(S)he is responsible for monitoring of interfaces and system
workflows, ensuring an optimized functioning system. Staying
current on system changes and updates; identify trends in issue
tracking system and proactively address user questions and areas
where support is needed. (S)he is responsible for assisting with
the planning, design, and development of training materials,
videos, and ongoing organizational trainings at various levels to
ensure the users are optimizing system functionality.
and maintains systems' training materials, assessments and
current with clinical systems updates and releases.
with the development and implementation of training programs for
competencies and capabilities of current staff as well as new hires
to determine baseline level of knowledge to be
to staff updates in workflows and systems
initial and ongoing end-user support and training in the Electronic
Health Record (EHR) and Electronic Oral Health Record (EOHR)
application and add on applications via classroom, phone, remote
access or office revisits.
assistance with implementations, and optimization of the clinical
supports and promotes systems standardizations and evidence-based
practices in area of informatics.
in culture to ensure the process is aligned with the organization's
strategic goals, is received as a collaborative effort, and is
effectively communicated internally and externally.
required status reports and attends required meetings.
department informed and updated on all project
to work with minimal supervision and maximum
courteous and effective interactions with staff and
a commitment toward meeting and exceeding the needs of our
organization and consistently adheres to Customer Service
in and successfully completes Mandatory Education.
collaboration and engagement skills are needed at all
an understanding of the job description, performance expectations,
and competency assessment.
HCN's Mission Statement and Vision into daily
other related or non-related duties as assigned.
Degree in Computer Science or Clinical related field
- Three or more years of training experience with
an EHR or EOHR system preferred.
Licenses and Certifications:
Medical Assistant, Dental Assistant, or Licensed Practical Nurse
communications abilities both orally and in writing with all levels
of clinical, administrative and support staff.
expertise in training techniques, including both development of
programs and program deliveries.
to clearly instruct and direct others.
computer skills, proficient with MS Office and other basic office
equipment (photocopier, telephone, etc.).
Job Posted by ApplicantPro
Keywords: Healthcare Network, Cape Coral , Trainer, Other , Naples, Florida
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