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Bi-Lingual Internet and Phone Customer Care Advisor

Company: Gettel Automotive Group
Location: Punta Gorda
Posted on: May 3, 2021

Job Description:

Job DetailsLevelUndisclosedJob LocationToyota of Charlotte County - Punta Gorda, FLPosition TypeUndisclosedEducation LevelUndisclosedSalary RangeUndisclosedTravel PercentageUndisclosedJob ShiftUndisclosedJob CategoryUndisclosedDescriptionAt Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!What We OfferMedical, Dental & Vision InsuranceLife InsuranceHealth Savings & Flex Spending AccountsShort & Long Term Disability 401K PlanHoliday PayPersonal & Sick DaysPaid VacationPaid TrainingGrowth OpportunitiesFlexible Work SchedulesDiscounts on products & servicesEmployee vehicle purchase plansSaturday LunchesAccident & Critical Care PlansJob Description and DutiesMonitor and contact customers who send internet sales inquiries into the dealership as well as handle all inbound sales calls and website chatsWork directly with customers via phone, email, text and chat to help determine their automotive needsSchedule customer appointments to meet with a sales associate to complete the buying processFollow up and maintain relationships with former customersMulti-task using several platforms and online tools for customer profiles and inventory informationWork in a team environmentComplete daily tasks in a timely mannerBi-Lingual a plus!Prior customer service experience requiredPrior Business Development Center (BDC) or appointment setting experience a plusGood verbal and written communication and grammar skillsBasic computer skillsPositive attitudeDependableValid driver's licenseBilingual a plusMust be able to sit for several hoursRetail hours, some nights, most weekends and holidays required

Keywords: Gettel Automotive Group, Cape Coral , Bi-Lingual Internet and Phone Customer Care Advisor, Other , Punta Gorda, Florida

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