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Sr. Technical Support

Company: Robert Half
Location: Cape Coral
Posted on: November 20, 2020

Job Description:

Description Robert Half Technology is currently hiring for a client in the Bonita Springs are in Florida. We are looking for an experienced, passionate individual with the eagerness to learn and expand in the field of Information technology. bull2-4 years of working IT experience with desktops including Windows Desktop (Win10), Mac OS X, Office 365, Apple IOS bull2 years' experience working in a WindowsMac environment bullActive Directory and Exchange Maintenance bullExperience with AV and Windows Software deployments bullNetworking knowledge for PC connectivity - ethernet, TCPIP, DNS, DHCP, VPN bullExcellent communication skills. Ability to communicate technical information, both verbal and written bullAbility to handle job stress, interact effectively with others in the workplace, and act with honesty and composure in public For immediate consideration, email resume to Requirements bullProvide Tier 2 level support for computer workstations and servers applications and networking issues bullBe the face of the service desk, providing white glove support to our team bullIdentify, work, and escalate support issues according to the escalation procedure bullRespond to requests and incidents by phone, email, support queue, on-site visits, or remote-control sessions bullProactively monitor backups bullMaintain response SLA for service desk bullMaintain company documentation standards for issue tracking, system configurations, and projects bullEffectively manage time and prioritize issues bullProactively recognize issues and plan accordingly before they become large scale problems bullTroubleshoot issues with company printers, WindowsOSX workstationslaptops, and peripherals bullTroubleshoot issues with company applications and resources bullManage and deploy mobile devices (MDM, DEP, account changes, new lines) bullManage and deploy company workstationslaptops (antivirus, disk encryption, OS setup, image load, MDM) bullMonitoring of servers and network resources bullAssist team with setup of new locations and factories bullAssist with company-based hardwaresoftware projects bullMaintain and track assets (physical hardware and software) Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Cape Coral , Sr. Technical Support, Other , Cape Coral, Florida

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