HRMS - System Administrator

Company: Herc Rentals
Location: Cape Coral
Posted on: November 18, 2020

Job Description:

Job Purpose As the Systems Administrator for Human Resource Management Systems at Herc Rentals, you will be the backbone for supporting our technology that enhances our employee experience and drives our overall goal of being an employer of choice. You will be the liaison between critical Herc functions and external SaaS providers, as well as the main support for internal HR systems.Successful candidates will Partner with Herc Rentalsrsquo business units and IT organization to support all integrations with external systems, understanding middleware technology, and identifying downstream effects including system releasesupgrades, enhancement packages, and process design. Leverage deep understanding of product engineering, emerging technologies, and technical capabilities to guide and influence stakeholders and teams in developing solutions, build, deployment, testing and ongoing management of technology services. Deliver business-critical functionality and identify process improvements, architecture changes, and quality assurance best practices. Understand the data model and architecture of HR systems. Be the subject matter expert by understanding how applications support business processes and apply this knowledge to solve defined business problems. Partner with the information security team to define and enforce information security standards across the HCM platform. Responsibilities Analyze user needs, facilitate process improvements, and architect complete solutions. Design, support, and administer efficient, well-structured, and well-documented technical solutions for HCM. Develop technical documentation for systems, projects, and processes. Analyze code and monitor logs to assist developers with troubleshooting. Analyze release notes for software upgrades and new releases. Coordinate testing of new patches or software releases and assist as required. Perform advanced security administration and resolve complex security issues. Monitor Ticket for quick resolution or escalation to vendor (troubleshoot engage). Maintain system integrity. Maintain all SOX and Internal Audit Controls to ensure overall compliance Maintain cloud deployment architectures and continuous integration. Analyze and document technical flows from end to end. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Facilitate data transfer to support enterprise reporting tool. Perform problem identification, resolution, and root cause analysis to avoid disruptions of service. Maintain familiarity with other IT systembusiness application capabilities and scope definition Requirements Ability to read, write, speak, and understand English Experience working with SaaS solutions Knowledge around API Feeds and Web Service Integrations Understanding of HR business processes (HR data, Benefits, Payroll, Time, etc.) Education Degree in Computer Science, Information Systems, Business AdministrationAccounting, or other related field or recent equivalent work experience.Skills Strong organizational, analytical, and problem-solving skills, as well as technical proficiency Ability to be flexible, adapt to change, and work on multiple projects simultaneously and independently Experience in HR systems projects Excellent verbal and written communication skills, with the ability to communicate complex information in a succinct, organized manner Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end-user needs Strong interpersonal skills, collaborative work style, and ability to develop effective working relationships and demonstrate the commitment to be a team player Self-Starter work independently and as a team member Experience in system administration while following best practice Experience with incident response Application Support Service Delivery (Service Management) knowledge. Works well with onsite and offshore resources Competencies Computer Skills Managing Technology Interpersonal Skills and Communication AdaptabilityFlexibility CreativityInnovation Dependability Problem SolvingAnalysis Sense of Urgency

Keywords: Herc Rentals, Cape Coral , HRMS - System Administrator, Other , Cape Coral, Florida