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Director LPB Business Operations

Company: Lee Health
Location: Cape Coral
Posted on: March 12, 2020

Job Description:

Responsible for overall effective performance of LPB operations including management of staff, workflow development and process improvement, staff engagement, patient experience, financial performance and billing compliance. Assists with the development of operational plans and budgets (capital and operations) and implements performance improvement strategies within LPB. This position is responsible for the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of LPB. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Memorial Health System. Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/orBachelor'sManagementPreferred Additional Details Or Bachelor's degree in related field. Substitution for Education: Possession and maintenance of one of the following professional certifications: Certified Revenue Cycle Executive (CRCE-I ) (AAHAM) or Certified Healthcare Financial Professional® (CHFP) (HFMA) Certification combined with an additional six (6) years of qualifying experience . Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or3 YearsPhysician Practice/Outpatient ManagementRequired Additional Requirements Knowledge of coding, billing and AR process and workflow; background in billing operations including: coding and compliance, charge entry, claim processing, receipt management, AR follow up and customer service. Also familiar with fee schedule and contract maintenance, data analysis and reporting, staff productivity management, Provider credentialing and payor enrollment. Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills necessary. Must have superb interpersonal skills and be able to handle difficult conversations effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and Leadership. Must have experience with creating budgets and communicating financial information to staff and providers. Demonstrates flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization. State of Florida Licensure Requirements LicensesRequired/ Preferredand/orNot Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ P

Keywords: Lee Health, Cape Coral , Director LPB Business Operations, Other , Cape Coral, Florida

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