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Financial Counselor

Company: Lee Health
Location: Cape Coral
Posted on: January 4, 2020

Job Description:

As a first point of access for Lee Health customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/orHigh School Diploma or EquivalentRequired Additional Requirements Post high school training or college preferred. Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or1 YearCustomer ServiceRequiredand1 YearHealthcarePreferredor1 YearSchedulingPreferred Additional Requirements Experience with Epic is a plus. State of Florida Licensure Requirements LicensesRequired/ Preferredand/orNot Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or

Keywords: Lee Health, Cape Coral , Financial Counselor, Other , Cape Coral, Florida

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