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Customer Service Representative - Call Center Insurance Verification

Company: Lee Health
Location: Cape Coral
Posted on: January 3, 2020

Job Description:

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/orHigh School Diploma or EquivalentRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements 1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements LicensesRequired/ Preferredand/orNot Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire.

Keywords: Lee Health, Cape Coral , Customer Service Representative - Call Center Insurance Verification, Other , Cape Coral, Florida

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