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Housekeeping Coordinator

Company: Naples Grande Beach Resort
Location: Naples
Posted on: November 25, 2022

Job Description:

Picture yourself as a member of the Naples Grande Beach Resort family!

Position Title: Housekeeping Coordinator

Job Summary: The Housekeeping Coordinator's primary responsibility is the daily coordination of the Housekeeping operations. The Housekeeping Coordinator is responsible for ensuring that the department achieves the highest degree of service delivery through effective communication and follow up. The Housekeeping Coordinator serves as the liaison between the Housekeeping department and Front Office, Maintenance, Security, and Food and Beverage departments.

Summary of Responsibilities:
Reporting to the Housekeeping Manager. Responsibilities and essential job functions include but are not limited to the following administrative duties:

--- Consistently offer professional, friendly, and engaging service
--- Handle all calls for the Housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests.
--- Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction
--- Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns.
--- Take a lead role in the coordination of all Housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
--- Maintain complete knowledge of all Housekeeping services, outlets, hotel areas / features and hours of operation.
--- Keep a complete updated inventory of linen and housekeeping supplies.
--- Order supplies as needed in coordination with management
--- Generate various operational reports for the coordination of the Housekeeping department.
--- Assist other housekeeping employees in maintaining clean and organized work and public areas.
--- Follow all safety and sanitation policies.
--- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

Shift: Flexible

Day(s) Required: FLEXIBLE including weekends and Holidays

--- Must be able to lift up to 20 pounds

Anticipated Start Date: ASAP

For our Applicants: The Naples Grande Beach Resort reviews applications in the order in which they are received, per position, without regard to the applicant's race, color, national origin, ethnicity, religion, age, gender, marital status, sexual orientation, covered veteran status, or physical and mental disability, pregnancy, or on the basis of any other status protected by law. Applicants selected for further consideration will be contacted by the hiring team by phone or email. All other applications will be closed for further review.

The Naples Grande Beach Resort is a drug free workplace and an Equal Opportunity Employer. We conduct pre-employment background checks on all new hires and may conduct a credit or driving check depending upon position. We participate in the federal E-Verify program that allows businesses to determine the eligibility of their employees to work in the United States. Candidates must be able to provide documentation to support proof of eligibility to work in the United States upon hire.

The resort is operated by Northwood Hospitality. Northwood Hospitality is a wholly owned subsidiary of Northwood Investors which was founded in 2006.Established in 2010, Northwood Hospitality manages the hotel portfolio, both independent and branded properties, acquired by Northwood Investors. If you are interested in joining an enterprising organization that is committed to developing talent and building high performing leadership teams - Northwood Hospitality may be just what you have been looking for!

Northwood Hospitality Diversity & Inclusion

The Company recognizes the value and importance of a diverse workforce and will continue to identify and attract a workforce of the best available talent at every organizational level. As the Company grows and expands, we remain committed to maintaining our workplace diversity, allowing us to maintain our leadership in the industry.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

--- Medical, Dental, and Vision Coverage
--- Short-Term and Long-Term Disability Income
--- Term Life and AD&D Insurance
--- Paid Time Off
--- 401k Retirement Plan with Employer match
--- Corporate Discounts
--- $1 Employee Meals

Minimum Requirements:

--- 2 Years Hospitality experience preferred
--- Prior supervisory and administrative experience in Housekeeping preferred
--- Proficient in Microsoft programs -- Word, Excel, PowerPoint, Publisher, Outlook
--- Prior experience with HotSOS and OPERA preferred

--- Excellent communication skills both written and verbal
--- Working knowledge of applicable sanitation standards

Physical Requirements:

--- Must be able to stand/walk/step for extended periods of time
--- Must be able to lift up to 20 pounds

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Naples Grande Beach Resort, Cape Coral , Housekeeping Coordinator, Hospitality & Tourism , Naples, Florida

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