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Hostess/Host

Company: Marco Beach Ocean Resort
Location: Naples
Posted on: November 24, 2022

Job Description:

Host/Hostess - Fine Dining We welcome you to join our team which believes that our greatest strength, and the key to our success is YOU. We believe that no matter which job or responsibility you have with us, each of us have a unique set of skills and abilities that are essential in achieving our mission. Exceeding the expectations of our guests and members while providing an exceptional dining experience by serving food and beverage items in a professional, friendly manner while following the proper rules of etiquette and the Company's high standards of customer service. WHAT WE OFFER: FREE Medical, Dental, Vision and Life Coverage
401k Retirement Plan with Employer Match
Short & Long-Term Disability
Paid Parental leave
Vacation days available immediately
Sick and Holiday pay
Team Member meals BASIC SUMMARY: Provide the finest guest dining experience by warmly and professionally welcoming members/guests, promptly seating them at tables in the restaurant, and helping to ensure the highest quality of facilities and customer service. EDUCATION/EXPERIENCE /OTHER REQUIREMENTS: High school diploma or equivalent required.
One year's previous experience as a host/hostess.
Responsible Vendor and Food Handler certificates.
Listen effectively; speak, read and write fluently in English.
Effectively and professionally, deal with customers, some of whom may require high levels of patience, tact and diplomacy to defuse anger.
Prioritize and manage multiple tasks with speed, accuracy and attention to detail. Work well in fast-paced, high-pressure situations with little to no direct supervision.
Excellent communication, interpersonal, organizational and customer service skills; outgoing and energetic personality.
Work well in a team and take initiative to achieve positive guest relations and maximize guest satisfaction.
Work rotating shifts, weekends and holidays.
Schedule vacations during the off-season months. PHYSICAL DEMANDS/ABILITY TO: Bend at the waist and lift or move items up to 20 to 50 lbs. to waist level.
Reach with hands and arms, bend stoop, kneel, crouch or crawl.
Stand and walk for length of scheduled shift.
Determine accuracy, neatness and thoroughness of the work assigned through visual acuity.
Express and exchange ideas by means of the spoken word accurately, loudly and quickly.
Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
Withstand a moderate noise level. DWP/EOE

Keywords: Marco Beach Ocean Resort, Cape Coral , Hostess/Host, Hospitality & Tourism , Naples, Florida

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