Customer Service Representative --- Willing to Train

Company: Intech Printing and Direct Mail
Location: Naples
Posted on: November 23, 2022

Job Description:

Job description Customer Service Representative Intech Printing and Direct Mail is seeking qualified applicants for a Customer Service Representative position. This is a full time position -8:30 a.m. - 5 p.m.Applicants should posses the following:--- A strong computer aptitude and typing skills with experience in Microsoft Office. Knowledge of Quick books is a plus.--- Ability to communicate clearly and professionally, both verbally and in writing. Applicant should be able to communicate with customers and successfully relay that information on to other staff members.--- Graphic design trained is a major benifit--- The ability to demonstrate the highest level of organizational skills, multi-tasking skills, and time management in order to meet tight deadlines and a variety of tasks in a fast paced work environment.--- Strong attention to detail to capture customer requests and communicate to the appropriate person.--- A desire and enjoyment to work closely with other employees.Responsibilities include but are not limited to:--- Handling incoming requests from customers via phone, walk-in, e-mail, and fax.--- Educating customers about printing, for the purpose of developing and maintaining long-standing relationships.--- Submitting proofs to customers and facilitating corrections or approvals from that customer.--- Entering data for new orders; pulling information and samples on past jobs for reorder.--- Communicating customer desires regarding design, paper, time frame etc. to other staff members.--- Working with outside vendors and subcontractors to obtain quotes and services in order to fulfill customer requests.--- Filing completed job tickets for organized storage.--- General office duties. (i.e. ordering supplies, mailing invoices, stuffing envelopes, collating etc.)--- Preforming light secretarial duties for other staff.Job Type: Full-timePay: $15.00 - $25.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Paid training Vision insuranceSchedule: 8 hour shift Day shift Monday to Friday OvertimeAbility to commute/relocate: Naples, FL 34104: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Intech Printing and Direct Mail, Cape Coral , Customer Service Representative --- Willing to Train, Hospitality & Tourism , Naples, Florida