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Customer Service Specialist

Company: International Design Source
Location: Naples
Posted on: September 20, 2022

Job Description:

As the Customer Service Specialist, you will Work directly with customers to obtain their orders and enter the information into our computer system to be processed. Obtain and communicate order status to customers. Document and resolve claim issues for damages to merchandise in a timely and cost effective manner. Provide regular updates, respond to inquiries, and address any client concerns in a timely manner. Collaborate with internal departments to facilitate client need fulfillment. Build relationships with customers to ensure project success. Ensure client satisfaction and retention. Assist customers with questions about the showroom and product knowledge.We are looking for someone Who is motivated, enjoys a results-driven work environment and is eager to learn in a fast-paced furniture showroom. Who is comfortable multi-tasking, has experience prioritizing a handful of tasks at once and is incredible at working with customers in person, on the phone and via email. Who is proficient with Microsoft Office programs like Outlook, Word and Excel.Are your interests and skill set a fit for this role? We look forward to hearing from you and discussing your potential future with International Design Source!Job Type: Full-timePay: $18.00 - $22.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insuranceSchedule: 8 hour shift Day shift Monday to Friday No nights No weekendsWork Location: One location

Keywords: International Design Source, Cape Coral , Customer Service Specialist, Hospitality & Tourism , Naples, Florida

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