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Customer Service Representative-Applied Behavior Analysis-Naples

Company: Lee Health
Location: Naples
Posted on: January 9, 2022

Job Description:

Job SummaryLee Health is seeking a Customer Service Rockstar to join our growing organization! Come and be part of the largest healthcare network in Southwest FL! This position involves working in Naples FL at our Behavioral Analysis Center. You will be responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Bi-lingual Spanish Speaking is a big plus!Duties:* Handling telephones* Patient appointment scheduling* Patient check-in* Insurance verification* Authorization* Pre-certifications* Referrals* Posting charges* Initial collections* Preparing well-coded and accurate billing and maintenance of medical records* Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.* Late hours, holidays and weekends may be required.* Other duties as assigned by the Manager/Supervisor of the department.Educational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure RequirementsLicensesRequired/Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.Work Type:Full TimePrimary Shift:Shift: Shift 1Location:GCHSWF - Naples NicklausUS:FL:Naples

Keywords: Lee Health, Cape Coral , Customer Service Representative-Applied Behavior Analysis-Naples, Hospitality & Tourism , Naples, Florida

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