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Healthcare Host-Hostess

Company: Sodexo
Location: Naples
Posted on: March 19, 2023

Job Description:

Location: US-FL-NAPLES
System ID: 942668
Category: Food Service
Employment Status: Full-Time
Unit Contact: 2396243050
Target Hourly Rate: $12-$17


As a condition of employment, newly hired employees must be fully vaccinated for Covid-19 (with documented verification).

Come join Sodexo at Naples Community Hospitals Health Systems and be part of a healing environment where we as high-energy individuals make a difference in the lives of our patients and their visitors. Every day, our team members contribute to enhancing the patient's experience with their positive interactions by maintaining a clean environment or by providing delicious, nutritious meals. We help people lead healthier lives.

Consideration for a conditional job offer include job/position experience, communication skill level, and customer service skill level. Job offers are contingent upon the candidate successfully passing a pre-employment physical examination, drug screen, and additional preemployment screenings that may be included in the hiring process

Location: This location is accessible by public transportation .

North Naples Hospital

11190 Health Park Blvd

Naples, FL 34110

Work Schedule: Varies, though typically Monday through Friday with alternating weekends and alternating Holidays.

Base rate of pay is $12-$17 /hour. Your job offer rate of pay may be higher because of job experience, communication skill level and customer service skill level.

  • PLUS an afternoon shift differential of $1.25/hour
  • PLUS a midnight shift differential of $1.95/hour
  • PLUS a weekend shift differential of $2.00/hour

    Benefits for Full-Time employees include:
    • Health & Welfare Benefits (co-pay for Medical, Dental, Vision, Disability, Life/Accident Insurance)
    • 401 (k) Retirement Savings Plan
    • Paid Time Off (Holiday, Vacation, Sick, Bereavement)
    • Employee Discounts
      You will be provided all training and personal protective equipment (PPE), including uniforms, to keep you and your family safe and healthy. You may purchase and use payroll deduction for slip-resistant shoes through our favored supplier.

      Complimentary meals are provided for Patient Nutrition Services (Food) Department employees during work hours.




      Position Summary

      The Healthcare Host/Hostess is responsible for effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units, aiding in the meal set-up at bedside, discarding of soiled trays, taking inventory of nourishment area, stocking the nourishment area and accurately operating technical equipment. The Healthcare Host/Hostess will be responsible for sanitation activities, including dishware, equipment cleaning and janitorial tasks. In addition, they will be responsible for cashiering in the cafeteria. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

      General Responsibilities:
      • Delivers carts to the correct floor or patient area.
      • Serves trays to patients and determines if they need anything else.
      • Assists customers with opening containers and cutting food when requested.
      • Collects trays and places garbage and trash in designated containers.
      • Records the amount and type of special food items served to patients.
      • Brews coffee and tea. May be required to restock other beverage areas.
      • Interacts with customers in the serving and dining areas.
      • May take orders in an Expressly For You (EFY) environment.
      • May assemble and deliver patient trays in an EFY environment.
      • Replenish floor stock.
      • Attends all allergy and foodborne illness in-service training.
      • Complies with all Sodexo HACCP policies and procedures.
      • Reports all accidents and injuries in a timely manner.
      • Complies with all company safety and risk management policies and procedures.
      • Participates in regular safety meetings, safety training and hazard assessments.
      • Attends training programs (classroom and virtual) as designated.
      • May perform other duties and responsibilities as assigned.

        Qualifications & Requirements

        • Willingness to be open to learning and growing.
        • Maturity of judgment and behavior.
        • Maintains high standards for work areas and appearance.
        • Maintains a positive attitude.
        • Ability to work a flexible schedule helpful.
        • Must comply with any dress code requirements.
        • Must be able to work nights, weekends and some holidays.
        • Attends work and shows up for scheduled shift on time with satisfactory regularity.
          • High School diploma, GED, or equivalent experience.
          • 0 to 1 year related work experience.
            • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
            • Ability to maintain a positive attitude.
            • Ability to communicate with co-workers and other departments with professionalism and respect.
            • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
            • Ability to use a computer.
            • Ability to provide clear directions and respond to employees.
            • Basic food-handling skills.
              Physical Requirements:
              • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
              • Significant walking or other means of mobility.
              • Ability to work in a standing position for long periods of time (up to 8 hours).
              • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
                Working Conditions (may add additional conditions specific to defined work location):
                • Generally in an indoor setting; however, may supervise outside activities and events.
                • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
                • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
                • The noise level in the work environment is usually moderate to loud.
                  Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

                  Benefits Eligibility

                  Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).


Keywords: Sodexo, Cape Coral , Healthcare Host-Hostess, Healthcare , Naples, Florida

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