Scheduling Specialist-Surgical Services Pine Ridge

Company: Community Health System
Location: Naples
Posted on: June 24, 2022

Job Description:

Job Description

" Schedule patient appointments in the emergency room in a timely, efficient and courteous manner and maximizes the patients appointments by scheduling multiple services on the same day if possible and appropriate Responsible for accurate and current demographic information Maintain a working knowledge of current department scheduling guidelines and testing protocols, such as preps and patient instructions to ensure accurate appointment scheduling Serves as a liaison with patients and other departments Communicates timely with benefit team for all same-day/next-day add on appointments Responsible for maintaining performance standards that ensure the department is operating at peak proficiency and that established goals are consistently being met

Essential Job Functions:

* Schedule patient appointments in the emergency room in a timely, efficient and courteous manner and maximizes the patients appointments by scheduling multiple services on the same day if possible and appropriate
* Responsible for accurate and current demographic information
* Maintain a working knowledge of current department scheduling guidelines and testing protocols, such as preps and patient instructions to ensure accurate appointment scheduling
* Serves as a liaison with patients and other departments
* Communicates timely with benefit team for all same-day/next-day add on appointments
* Responsible for maintaining performance standards that ensure the department is operating at peak proficiency and that established goals are consistently being met
* Work is performed under tight deadlines
* Maintain effective communication with patients, physicians, medical staff and the CHS facilities and departments
* Maintaining current knowledge and understanding of government rules, and regulations
* Ability to work with technology necessary to complete job effectively. This includes, but is not limited to, Athena, Cerner, Phone Technology, HMS products, insurance verification/ eligibility tools, patient liability estimation tools, scanning technology and order facilitator
* Ability to perform all other duties as assigned or requested

Administrative Skills:

* Excellent interpersonal skills required to communicate with direct staff and internal/external customers
* Must possess excellent time management and organizational skills
* Demonstrate critical thinking, creativity, problem solving and decision-making skills

Experience:

* Minimum one (1) year scheduling experience in a medical facility, ambulatory surgery facility, or acute-care hospital
* Must have knowledge of CPT, HCPCS, ICD-10 and medical terminology

Keywords: Community Health System, Cape Coral , Scheduling Specialist-Surgical Services Pine Ridge, Healthcare , Naples, Florida