Scheduling Specialist-Surgical Services Pine Ridge
Company: Community Health System
Location: Naples
Posted on: June 24, 2022
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Job Description:
Job Description
" Schedule patient appointments in the emergency room in a timely,
efficient and courteous manner and maximizes the patients
appointments by scheduling multiple services on the same day if
possible and appropriate Responsible for accurate and current
demographic information Maintain a working knowledge of current
department scheduling guidelines and testing protocols, such as
preps and patient instructions to ensure accurate appointment
scheduling Serves as a liaison with patients and other departments
Communicates timely with benefit team for all same-day/next-day add
on appointments Responsible for maintaining performance standards
that ensure the department is operating at peak proficiency and
that established goals are consistently being met
Essential Job Functions:
* Schedule patient appointments in the emergency room in a timely,
efficient and courteous manner and maximizes the patients
appointments by scheduling multiple services on the same day if
possible and appropriate
* Responsible for accurate and current demographic information
* Maintain a working knowledge of current department scheduling
guidelines and testing protocols, such as preps and patient
instructions to ensure accurate appointment scheduling
* Serves as a liaison with patients and other departments
* Communicates timely with benefit team for all same-day/next-day
add on appointments
* Responsible for maintaining performance standards that ensure the
department is operating at peak proficiency and that established
goals are consistently being met
* Work is performed under tight deadlines
* Maintain effective communication with patients, physicians,
medical staff and the CHS facilities and departments
* Maintaining current knowledge and understanding of government
rules, and regulations
* Ability to work with technology necessary to complete job
effectively. This includes, but is not limited to, Athena, Cerner,
Phone Technology, HMS products, insurance verification/ eligibility
tools, patient liability estimation tools, scanning technology and
order facilitator
* Ability to perform all other duties as assigned or requested
Administrative Skills:
* Excellent interpersonal skills required to communicate with
direct staff and internal/external customers
* Must possess excellent time management and organizational
skills
* Demonstrate critical thinking, creativity, problem solving and
decision-making skills
Experience:
* Minimum one (1) year scheduling experience in a medical facility,
ambulatory surgery facility, or acute-care hospital
* Must have knowledge of CPT, HCPCS, ICD-10 and medical
terminology
Keywords: Community Health System, Cape Coral , Scheduling Specialist-Surgical Services Pine Ridge, Healthcare , Naples, Florida
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