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Treasury Management Fulfillment Specialist (remote)

Company: First Horizon Corp.
Location: Naples
Posted on: September 21, 2022

Job Description:

About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Summary The Treasury Management (TM) Fulfillment Specialist is responsible for providing accurate and timely input of incoming product implementation and validation of information coming from Treasury Managements Sales and markets across the footprint. This position plays a key role in the end-to-end customer implementation function and is critical to a high quality on-boarding customer experience. Position can be remote or hybrid with First Horizon's footprint of the Southeastern United States. Key Responsibilities Include * Receiving incoming product setups and maintenance thru the iFocus queue and playing a key role in the end to end client implementation process for Treasury Management Services
* Verifies incoming information is accurate and complete
* Enters setup information or maintenance in the correct backend system for, but not limited to Online Banking, Remote Deposit Capture, Analysis, and Data Transmissions
* Assist Client Implementation team with file mappers and testing of Positive Pay check issue files, ACH NACHA files, Wire files and any Integrated Payable/Receivables files
* Coordinate the efficient operation of the department by maintaining confidentiality
* Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience
* Maintain a high level understanding and ability to navigate across the bank's internal and customer facing systems
* Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner
* Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies
* Other duties as assigned Qualifications Include * Bachelor's degree and 5 to 7 years related experience or an equivalent combination of education and experience
* Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues
* Previous implementation/fulfillment experience a plus
* Strong commitment to client satisfaction
* Excellent written and verbal communication skills
* Able manage internal and external relationships effectively
* Ability to self-prioritize
* Strong planning, project organization skills and attention to detail
* Experience with Microsoft Office Suite
* Certified Treasury Professional (CTP) desirable Benefit Highlights * Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- /First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook -- /FirstHorizonBank Twitter -- /FirstHorizonBnk LinkedIn -- /company/first-horizon-bank Instagram -- /first_horizon YouTube -- /channel/UCEVs5OMj-b0H9Dr5Q209_-Q

Keywords: First Horizon Corp., Cape Coral , Treasury Management Fulfillment Specialist (remote), Executive , Naples, Florida

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