Banquet Manager

Company: Naples Grande Beach Resort
Location: Naples
Posted on: August 6, 2022

Job Description:

Picture yourself as a member of the Naples Grande Beach Resort family!

Position Title: BANQUET MANAGER

Shift: FLEXIBLE

Day(s) Required: FULL TIME

Job Description: Reporting to the Director of Banquets, the Banquet Manager is responsible for the overall performance of all banquet staff and the duties each staff member performs. The Banquet Manager must oversee these duties & assure that the execution of these duties reflects the highest standards possible. The Banquet Manager must communicate with guests on a consistent basis to gain feedback about their experience and look for ways to improve the experience. The Banquet Manager monitors administrative responsibilities including asset protection, attendance, processing of Banquet Event Orders, posting banquets checks on the internal POS, equipment, and consumables inventories, etc. This person must manage within budgetary constraints, as well as develop and implement programs to increase guest satisfaction, employee satisfaction and repeat business. The Banquet Manager must complete all managerial duties, including knowledge of POS system, scheduling, staff training, disciplining, payroll & supervision of all revenues incurred in the outlets. Will handle high level service throughout the pre-event, event, and post-event phases of Resort events.

Summary of Responsibilities:
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:

--- Consistently offer professional, friendly and engaging service
--- Lead and manage the Banquet Team in all aspects of the department and ensure service standards are followed
--- Handle guest concerns and react quickly and professionally
--- To assist in the recruitment and training of Banquet staff
--- Conduct regularly scheduled departmental meetings
--- Maximize revenues by communicating regularly with the Banquet teams to implement agreed upon strategies, practices and promotions
--- Follow outlet policies, procedures and service standards
--- Follow all safety and sanitation policies when handling food beverage
--- Other duties as assigned

Anticipated Start Date: Two (2) weeks from date of job offer

The Naples Grande Beach Resort is a drug free workplace and an EOE employer. We conduct social security number checks and criminal background checks on all new hires and may, depending upon position, conduct a credit or driving check. We participate in the federal E-Verify program that allows businesses to determine the eligibility of their employees to work in the United States. Candidates must be able to provide documentation to support proof of eligibility to work in the United States upon hire.

The resort is operated by Northwood Hospitality. Northwood Hospitality is a wholly owned subsidiary of Northwood Investors which was founded in 2006.Established in 2010, Northwood Hospitality manages the hotel portfolio, both independent and branded properties, acquired by Northwood Investors. If you are interested in joining an enterprising organization that is committed to developing talent and building high performing leadership teams - Northwood Hospitality may be just what you've been looking for!

Minimum Requirements:

--- High school diploma or GED.
--- 4 years of experience in the food and beverage, culinary, or related professional area OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major and 2 years of experience in the food and beverage, culinary, or related professional area.
--- 1 year of experience on banquets or events environment.
--- Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule.
--- Hotel experience with operating Food and Beverage, or related professional area, along with a thorough understanding of restaurant service.

Physical Requirements:

--- Must be able to stand/walk/step for extended periods of time.
--- Must be able to work in different weather conditions such hot, cold, wind, rain, and sun exposure at any given time.
--- Must be able to lift up to 50 pounds.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Naples Grande Beach Resort, Cape Coral , Banquet Manager, Executive , Naples, Florida