Operations Manager
Company: Construction Resources, LLC.
Location: Naples
Posted on: June 23, 2022
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Job Description:
POSITION OVERVIEWThe Operations Manager will be responsible for
the management of the warehouse as it relates to order processing
and slab management, as well as additional functions related to
inner/outer company transfers and general trucking logistics.This
role reports directly to the Branch Manager and is a role
accountable to operational execution on all processes and
procedures. The Operations Trainee has a clear outline of
measurable operational tasks and procedures to ensure all daily
tasks are being met with the outcome of creating a great customer
experience.JOB RESPONSIBILITIES: --- Support a safety-first culture
by role modeling safety. --- Accountable for executing all daily
operational task and activities accurately as an individual, along
with being accountable for the operational execution of the
warehouse team to successfully process and load daily deliveries.
--- Accountable for the daily operations of customer service ---
Daily, weekly and monthly execution and follow up of operational
task and procedures in the below areas:o Delivery Execution through
proactive execution of IMS delivery tabo Effective, efficient
execution of delivery routes to support a great customer experience
while maintaining cost effectiveness.o Execution and accountability
of the cut slab processing and inventory integrity of the cut slab
program.o Execution and accountability of the return slab process
and procedure. o Execution of the damaged material identification
in IMS, photo upload of damaged material to server for web photo to
support accuracy and sell through of slabso Execution and
accountability for effective communication to all levels of the
company to execute operational efficiencies: This includes
directcommunication to branch management, customer service,
warehouse personnel and inside / outside sales teams. --- Engage in
daily/weekly activities focused around training warehouse
employees, and the development of business operations leading to a
seamless operation every day. --- Manage the inventory processes on
both inbound and outbound material to include taking full
accountability of execution of all transfer delivery and inbound
transfer inventory. --- Support selling process by both inputting
purchase requests and scheduling material delivery along with real
time delivery confirmation execution. --- Executes and supports the
rotational monthly schedule in working extended daily shifts,
evenings, and rotational Saturdays when needed to support branch
operations and sales. --- In balancing branch operations of opening
and closing shift, the operational trainee will be able to support
opening and closing the branch operation in rotation with other
members of the management team.Qualifications and desired
attributes: --- Bachelor's degree in Business management or
equivalent; or 3 years' industry experience --- Must be available
to work +40 hours as needed based on business / customer demands
including nights and weekends. --- Must be able to accept and
provide straight forward feedback to build alignment with
management to support a transparent business environment. ---
Positive attitude, great energy and interpersonal skills. --- High
level of integrity, trustworthy, and support confidentiality of
branch / company information. --- Ability to participate in and
lead critical conversation in support to improving operational
excellence of the branch operations. --- Goal oriented and able to
lead as an individual process / procedure expert to achieve a
common goal and a great customer experience. --- Competitive drive
and ambitious personality to challenge him/ herself to a higher
level of performance.WORK ENVIROMENT/PHYSICAL DEMANDS: --- Ability
to work inside and outside in both climate controlled and
non-climate-controlled environments. --- Ability to work a
demanding schedule to support operational execution of the branch
business that leads to a great customer experience. --- Safely lift
up to 50 lbs. --- Operate power equipment such as forklift,
overhead crane, lift crane, pallet jack --- Execute great customer
experience through listening intently, making sound business
decisions and responding quickly to customer concerns
Keywords: Construction Resources, LLC., Cape Coral , Operations Manager, Executive , Naples, Florida
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