Operations Manager

Company: Construction Resources, LLC.
Location: Naples
Posted on: June 23, 2022

Job Description:

POSITION OVERVIEWThe Operations Manager will be responsible for the management of the warehouse as it relates to order processing and slab management, as well as additional functions related to inner/outer company transfers and general trucking logistics.This role reports directly to the Branch Manager and is a role accountable to operational execution on all processes and procedures. The Operations Trainee has a clear outline of measurable operational tasks and procedures to ensure all daily tasks are being met with the outcome of creating a great customer experience.JOB RESPONSIBILITIES: --- Support a safety-first culture by role modeling safety. --- Accountable for executing all daily operational task and activities accurately as an individual, along with being accountable for the operational execution of the warehouse team to successfully process and load daily deliveries. --- Accountable for the daily operations of customer service --- Daily, weekly and monthly execution and follow up of operational task and procedures in the below areas:o Delivery Execution through proactive execution of IMS delivery tabo Effective, efficient execution of delivery routes to support a great customer experience while maintaining cost effectiveness.o Execution and accountability of the cut slab processing and inventory integrity of the cut slab program.o Execution and accountability of the return slab process and procedure. o Execution of the damaged material identification in IMS, photo upload of damaged material to server for web photo to support accuracy and sell through of slabso Execution and accountability for effective communication to all levels of the company to execute operational efficiencies: This includes directcommunication to branch management, customer service, warehouse personnel and inside / outside sales teams. --- Engage in daily/weekly activities focused around training warehouse employees, and the development of business operations leading to a seamless operation every day. --- Manage the inventory processes on both inbound and outbound material to include taking full accountability of execution of all transfer delivery and inbound transfer inventory. --- Support selling process by both inputting purchase requests and scheduling material delivery along with real time delivery confirmation execution. --- Executes and supports the rotational monthly schedule in working extended daily shifts, evenings, and rotational Saturdays when needed to support branch operations and sales. --- In balancing branch operations of opening and closing shift, the operational trainee will be able to support opening and closing the branch operation in rotation with other members of the management team.Qualifications and desired attributes: --- Bachelor's degree in Business management or equivalent; or 3 years' industry experience --- Must be available to work +40 hours as needed based on business / customer demands including nights and weekends. --- Must be able to accept and provide straight forward feedback to build alignment with management to support a transparent business environment. --- Positive attitude, great energy and interpersonal skills. --- High level of integrity, trustworthy, and support confidentiality of branch / company information. --- Ability to participate in and lead critical conversation in support to improving operational excellence of the branch operations. --- Goal oriented and able to lead as an individual process / procedure expert to achieve a common goal and a great customer experience. --- Competitive drive and ambitious personality to challenge him/ herself to a higher level of performance.WORK ENVIROMENT/PHYSICAL DEMANDS: --- Ability to work inside and outside in both climate controlled and non-climate-controlled environments. --- Ability to work a demanding schedule to support operational execution of the branch business that leads to a great customer experience. --- Safely lift up to 50 lbs. --- Operate power equipment such as forklift, overhead crane, lift crane, pallet jack --- Execute great customer experience through listening intently, making sound business decisions and responding quickly to customer concerns

Keywords: Construction Resources, LLC., Cape Coral , Operations Manager, Executive , Naples, Florida