Location: Marco Island
Posted on: April 10, 2021
Posting Date Mar 30, 2021
Job Number 21027413
Job Category Golf, Fitness, & Entertainment
Location JW Marriott Marco Island Beach Resort, 400 South Collier
Boulevard, Marco Island, Florida, United States
Brand Marriott Hotels Resorts
Position Type Management
Located Remotely? N
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels. Marriott Hotels, Marriott
International's flagship brand with more than 500 global locations,
is advancing the art of hosting so that our guests can travel
brilliantly. As a host with Marriott Hotels, you will help keep
this promise by delivering premium choices, sophisticated style,
and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if you're happy, our guests will be
happy. It's as simple as that. Our hotels offer a work experience
unlike any other, where you'll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. That's The JW Treatment.
JOB SUMMARY Supports the Director of Recreation in all aspects of
the pool and beach areas, including overall maintenance, daily
upkeep, cleanliness and the operation of cabana units. Provides and
models service behavior to guests and employees. Strives to
continually improve guest and employee satisfaction and maximize
the financial performance in areas of responsibility. Position
works with direct reports to carry out departmental strategies.
CANDIDATE PROFILE Education and Experience High school diploma or
GED; 1 year experience in the recreation/health club operations or
related professional area. OR 2-year degree from an accredited
university in Health Education, Physical Education, Hotel and
Restaurant Management, or related major; no work experience
required. CORE WORK ACTIVITIES Supporting Recreation Operations
Supervises and manages employees. Supports day-to-day operations.
Understands employee positions well enough to perform duties in
employees' absence. Monitors quality, standards and meets the
expectations of the customers on a daily basis. Demonstrates
knowledge of job-relevant issues, products, systems, and processes.
Schedules events, programs, and activities, as well as the work of
others. Provides personal assistance, medical attention, emotional
support, or other personal care to others such as coworkers,
customers, or patients. Develops specific goals and plans to
prioritize, organize, and accomplish your work. Supports the
management of outside vendors including water sports and scuba.
Orders and manages necessary supplies. Ensures workers have
supplies, equipment, tools, and uniforms necessary to do their
jobs. Manages the children's program (e.g., coordinates activities,
purchases equipment and supplies etc.). Manages group activities
including sand painting, bon fires, and team building events.
Manages pool and beach areas, including overall maintenance, daily
upkeep and cleanliness, and the operation of cabana units.
Providing and Ensuring Exceptional Customer Service Serves as a
role model to demonstrate appropriate behaviors. Provides services
that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to
understand guest needs, provides guidance, feedback, and individual
coaching when needed. Conducting Human Resources Activities
Identifies the developmental needs of others and coaches, mentors,
or otherwise helps others to improve their knowledge or skills.
Participates in the performance appraisal system process, giving
feedback when needed. Coordinates training activities for employees
in department. Encourages and builds mutual trust, respect, and
cooperation among team members. Communicates expectations and
performance objectives to subordinates; subordinates are also open
to raise questions and/or concerns. Marriott International is an
equal opportunity employer.We believe in hiring a diverse workforce
and sustaining an inclusive, people-first culture.We are committed
to non-discrimination onanyprotectedbasis, such as disability and
veteran status, or any other basis covered under applicable
Keywords: Marriott, Cape Coral , Recreation Manager, Executive , Marco Island, Florida
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